Home About Us Back to Programmes Oakfields Production Lecturer Recruitment Accreditation Venue Hire Photo Gallery Alumni Links Contact Us	Sales and Customer Service Workshops Our customers pay our salaries NOT management. Customer service excellence can no longer be swept under the carpet if you want yourself and your company to be successful. This five-hour hands-on workshop covers the following important aspects of sales and customer service: How and where to look for new customers The telephone call How to tailor-make your presentation to your customers How to handle and overcome objections How to close the sale The importance of following up the sale Relationship marketing How to keep present customers loyal / customer retention Delegates will leave the workshop with a customised blueprint for improved sales and excellent customer service that can be implemented immediately. The workshop facilitator has over 30 years experience in sales and customer service training thereby ensuring that delegates will be exposed to some unique examples and tips that can be used to develop their sales techniques. The workshops are held at our upmarket premises in Menlyn, Pretoria or may be held at your premises, anywhere in South Africa, by arrangement. If you would like to learn more about this exciting programme, call us on 012 361-0416 or email us at info@oakfieldscollege.co.za.
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